Privacy Policy

Effective Date: 6/1/21

At Awake Pelvic Health & Wellness, we are committed to protecting the privacy and security of our website visitors, clients, and potential customers. This Privacy Policy outlines how we collect, use, and safeguard personal information. By using our website, you consent to the practices described below.

1. Information We Collect

When you visit our website or interact with us, we may collect personal information, including but not limited to:

  • Name, email address, and phone number when you fill out a contact form

  • Appointment details and communications when you schedule a consultation

  • Payment and billing information for services provided

  • Any other information voluntarily provided to us through forms, emails, or phone calls

2. How We Use Your Information

We collect and use personal information for the following purposes:

  • To respond to inquiries and schedule appointments

  • To provide and improve our services, including pelvic health consultations and treatments

  • To send important updates regarding your appointments or services

  • To comply with legal and regulatory requirements

  • To improve website functionality and user experience

3. Data Protection and Security

We take appropriate measures to ensure that all personal information is kept secure, confidential, and protected from unauthorized access. We store client records in a HIPAA-compliant electronic medical records (EMR) system with encryption. Access to personal data is restricted to authorized personnel only. Additionally, we use secure email, password-protected systems, and encrypted communication methods for sensitive data exchanges.

4. Sharing of Personal Information

We do not sell, rent, or share personal information with third parties for marketing purposes. However, we may disclose personal data if required by law, regulatory authorities, or in response to legal proceedings.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience, monitor website performance, and collect non-personal information such as IP addresses, browser type, and website behavior. You may disable cookies through your browser settings if preferred.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of your personal data, subject to legal and regulatory requirements

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage users to review their respective policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any changes will be posted on this page with the updated effective date.

9. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

Awake Pelvic Health & Wellness
info@awakepelvichealth.com